Repeat to Succeed
Why build from scratch when you can reuse proven processes? To ensure BPM success, design components you can use again and again throughout your organization.
December 2004
Moving Out of a Niche, Into the IT Mainstream
Context
December 2004
BPM for the Rest of Us
Now there's a BPM for the rest of us. It consists of hosted Web solutions that automate and track the manual request, approval and human decision processes pervasive in every organization.
December 2004
PennyWise
Closing (Loans, That Is) in Cleveland
December 2004
Is BPO the Way to Go?
MIT Lending and CareFirst BlueCross BlueShield have discovered the advantages of business process outsourcing. If you don't need custom solutions, look for big savings.
November 2004
When Worlds Collide, Content Joins Data
The systems that manage content and data are on a collision course. New synergies will change the course of content.
November 2004
The End Is in Sight for Paper-Intensive Transactions
For 15 years we've been told transactions would become paperless. The wait is almost over.
October 2004
Innovate, Reinvent, Win
What do GE and JetBlue have in common? "Operational transformation." You can do it, too.
October 2004
User Simplicity Drives Process Efficiency
People won't take to change unless you make it easy.
October 2004
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