Industrial Tools Giant Taps Content Management

Kennametal, Latrobe, PA, has completed the implementation of Content Infrastructure from Interwoven (www.interwoven.com), Sunnyvale, CA, on its customer-facing Web site. The industrial tool supplier's challenge was to enable content contribution enterprisewide without requiring training. Using Interwoven Content Infrastructure, Kennametal's 2,000+ employees in more than 60 countries can keep content timely and relevant without the support of webmasters.

Kennametal's Web site is designed for customers to easily access information online. With the new site, customers can place an order, check order or account status, check prices and inventory, view the online catalog, order products using current contracts and view their favorites lists, thereby freeing up valuable Kennametal sales resources.

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