Tailor Content for a Personal Touch
Michael P. Voelker
Personalized content eases customer self-service and partner collaboration. Three B2B Web sites show how it's done.
Instant Messaging For Corporate Collaboration
Lowell Rapaport
Instant messaging may be a hit with you, your kids and everybody on your 'buddy' list, but how can business leverage this powerful collaboration technology to improve performance?
Business Rules
Content Infrastructure: Next Wave or Pipe Dream?
Bruce Silver
Many would agree that document management, Web content management and digital asset management will eventually merge into one universal product. The question is, who will be able to provide this all-in-one solution?
Information Lifecyle
The Digital Rights Conundrum
Julie Gable
Copyright violations have come to haunt Disney and The New York Times. Are you sure your company has a handle on the proper use of proprietary content? Digital rights management sits at the intersection of intellectual property and evolving technology.
Theory and Practice
Keep Email Viruses At Bay
Lowell Rapaport
Viruses and worms continue to plague networks, but how do you keep from archiving them in content repositories? An ounce of prevention beats the few options available after an infection.
From Honey Pots to Tar Pits
Lowell Rapaport
The LaBrea software tool fights worms like Code Red and Nimda.
Tech Selections
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Context
CM Buyers Get More for Less
Words from the Editor
Content & Collaboration
Fatwire Wizards Banish Administrative Drudgery
Fatwire's J2EE-compliant UpdateEngine5 Web content management system makes use of time-saving wizards to handle everything from workflow creation and site maintenance to data import/export and creation of tables and records within the database repository.
Transactions
E-Form System 'Liquidates' Paperwork
Cardiff's LiquidOffice eForm Management System provides easy-to-use tools for creating, filling and routing electronic forms and then sending the captured data straight into databases. The product's support for existing PDF forms has helped the State of California move toward e-government.
Scan & Capture
CompTIA Upgrades Imaging Certification
While doctors earn their "MDs," document imaging professionals earn "CDIA" certification. Now the Computer Technology Industry Association is upgrading its test and bringing it to the end-user community.
Integration & Customization
Hardware Takes on Application Integration
The Syncx 6100 from Commerce Route is a network-attached device that integrates databases and servers, and transforms files to alternative formats. It's a general purpose tool that eliminates administrative burdens.
Product Briefs
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