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November 2000

BRIGHT IDEAS

Edited by Maria Medina

E-Signatures

Are You Ready?

Electronic signatures are as legally binding now as ink signatures on paper. Digital signatures ensure that the original content of a document traveling through cyberspace remains unchanged. Here are a few things to consider in preparation for electronic signatures.

1. Knowledge: Public Key Infrastructure (PKI) technology lets organizations incorporate digital signatures into their security infrastructure. Successful PKI implementation requires knowledge of security technologies such as encryption, digital signatures, registration authorities and certification authorities.

2. Integration: Any enterprise considering PKI implementation should look for assistance from a firm with strong security and systems integration experience. Caution: Many firms focus on PKI technology and have no experience with integrating PKI into legacy environments, which is where most electronic signature applications reside.

3. Experience: Make sure the firm you choose to work with has a cadre of specialists and solution architects who have been trained in the latest PKI technology and understand the nuances between protocols such as Lightweight Directory Access Protocol (LDAP) and Secure Electronic Transaction (SET) certificates.

4. Service: Find an experienced e-business security firm that will be there to enhance your company's network (such as service upgrades) and meet your changing needs as the technology evolves.

Sunil Misra is managing principal for the Unisys Worldwide E-Business Security and Privacy Practice, Blue Bell, PA (www.unisys.com/security).


Archiving Electronic Business Records

Prepare to Handle the E-Business Data Surge

If you haven't yet invested in an archiving solution, what are you waiting for? Archiving technology is enabling businesses to manage their records with ease. As you move your business processes to a more integrated electronic environment, be prepared to assess your archiving strategy. Your organization must be able to retain data over an extended period of time, and your system must have easy search-and-retrieval capabilities.

1. Before making the transition, perform some record keeping and plan ahead to avoid data-migration hassles later on. First, you'll need to know how much data your electronic records generate per day, month or year and how long you'll need to keep those records. This will give you an idea of your storage needs.

2. Understand your search-and-retrieval needs. Some organizations need repositories where the data is fully-text indexed. Others need to index according to select data elements. Some need to retrieve data instantaneously, others within a day, within a week or as much as a month later.

3. Don't take technology for granted. Your data must outlast changes in technology and it must be retained longer than the lifetime of the storage medium and the storage subsystem. Plan for data migration as media ages and as storage subsystems become obsolete. Consider the life span of the application used to save the data, and don't overlook the content format. Do you need to archive your Microsoft Exchange email? Don't just save PST files: You may not be running Exchange three years from now, and anyway, good luck finding a Windows NT 4.0 system with Exchange 5.0 in 2003. [See "Lost in Email? Five Archive Solutions"]

4. Think business value. As the volume of electronic data grows, the absence of a strategic archiving solution impedes an organization's ability to conduct business. The increasing amount of new data will require major infrastructure changes. If the efforts to find and retrieve data are time-consuming and expensive, then the inability to retrieve data will weaken business operations.

Jonathan Penn is senior industry analyst of directories and messaging for Giga Information Group, Cambridge, MA, (www.gigaweb.com).




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