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Words from the Editor
EBPP: A Glass Half Full
Tips & Traps
Internet Protocol V6
First Looks
Laser Fiche WebLink 5.0
A value-oriented imaging and Web publishing system adds PDF and electronic document support.
e.docs
Learning the Basics of XML
A short tutorial for XML novices.
Scan Station
Color Indexing
Dunord's Colindex and Kofile's Color ID let you use ordinary highlighters to capture data and text.
At Your Service
Keep Score with Service Agreements
How do you know when you've done a good job? While objective measures are difficult to devise, they are highly necessary, particularly if you're contemplating extensive outsourcing or the use of application service providers.
Test Drive
Fibre Channel and SCSI RAID Compared
Winchester Systems' FlashDisk OpenRAID and Ciprico's 7000 Series RAID
Bright Ideas
Ask the Right RAID Questions; Image Conversion
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Competitive Maneuvers: Taking Payments Online
When it comes to the payment side of EBPP, billers can best serve their
customers by being flexible. Learn about the three methods of handling e-payments and
the trade-offs between direct and third-party solutions.
Master the Mix of Checks and E-Payments
Electronic payment is coming, but paper statements and checks
still dominate. The latest remittance processing solutions drain the paper deluge
while letting you dip your toe into e-payment.
Banks Discover Quick Answers
Driven by paper and electronic transactions, banks tend to be
technology leaders. Learn how three banks are using imaging, report management and
remittance services to improve service and speed access to funds.
Storage Area Networks
SAN architectures promise simplified management, infinite scalability
and design flexibility, but how do these advantages apply to you? We explore the basics.
SPECIAL SUPPLEMENT
E-Process Automation
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