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February 2000

e.docs:

Tying in EDI, ERP and eForms

By Penny Lunt

Partnerships with three software providers are carrying Optika's eMedia closer to its goal of providing an e-commerce solution that handles paper and electronic transactions together over the Web.

e2e-Business Paks are the latest enhancement of the eMedia system from Optika (www.optika.com). This Web-based, three-tier imaging, workflow and COLD-ERM package gives users a "gallery" view of documents and transactions. They can also see and execute mainframe sessions and third-party applications from within the gallery.

The e2e-Business Paks released late last year provide integration with J.D. Edwards (www.jdedwards.com) enterprise resource planning (ERP) software, Harbinger's (www.harbinger.com) electronic data interchange (EDI) software and UWI.com's (www.uwi.com) InternetForms software.

Resource Locator

· The UWI.com web site features demos, case studies and white papers that demonstrate the advantages of paperless forms and transactions. Articles are also available on recent federal legislation that makes digital signatures as legally binding as their paper-based counterparts.

· Sunoco is using Harbinger's Express Web e-commerce software and harbinger.net processing technology to create a payment request processing portal for its network of more than 200 wholesale lubricants distributors. Sunoco expects to achieve cost savings, faster transaction turnaround and improved cash flow as a result. Read the details at www.harbinger.com/news
/1999/12151999.html
.

· To keep up with standards and rules affecting electronic payments, including EDI and EBPP, check in with NACHA, the Electronic Payments Association, at www.nacha.org.


InfoBytes

· Xplor's 1999 Technology Directions Survey found that e-commerce is now the top future investment at the organization's 5,000 user and service bureau members. Ninety percent of Xplor member companies use Web sites to describe products and services, and 32% have Web sites with order-taking capability.

· "We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true." — Robert Wilensky, professor at the University of California, Berkeley.

· For more information on Optika eMedia and e2e-Business Paks, click on ProductInfo 207.

Optika created out-of-the-box links to the accounts payable and accounts receivable screens of J.D. Edwards' OneWorld and WorldSoftware ERP systems. The Business Pak also includes tools to link to other modules of the J.D. Edwards software.

EDI is fast, efficient and entrenched, yet it doesn't let you send supporting documents with an EDI transaction. The Optika/Harbinger integration lets customers integrate EDI transactions into their workflows and look up related documents.

The UWI.com e2e-Business Pak will enable eMedia users to send out electronic forms and pour the results directly into their existing databases. "One reason we chose UWI is because of their extensive use of XML and stringent security components," says Steve Maegdlin, vice president of product marketing and management at Optika. The UWI.com product also works with digital signature technology, so processes that require signatures, such as expense reporting or purchasing, can become paperless.

Arvest Bank Group, a multibank holding company based in Bentonville, AR, integrated eMedia with the help of local VAR Critical Technologies. Their first eMedia project was to scan and index signature cards and present them to tellers. Arvest has myriad plans for eMedia and the new e2e-Business Paks. "The next [project] to come online will be XML forms and UWI integration," says Jon Pascoe, Arvest imaging manager.

Optika and Critical Technologies used the UWI.com e2e-Business Pak to build a paper-free new accounts system for Arvest's retail brokerage unit. When a new customer visits an Arvest office, brokers will type their information into an electronic form. The customer will sign the completed form using a digital pad powered by digital signature software from PenOp (www.penop.com). Any supporting documents will be scanned into eMedia.

"Optika's workflow tool is the glue that's going to take our electronic forms and associated documents and route them to a new account setup person for review," Pascoe explains. "Next, it will route the document to a principal of the firm to be approved and then set up [the account] on the brokerage system." Arvest's future plans for the software are wide open. They might let customers open their own banking or brokerage accounts over the Web, and they're looking into using the system to process mortgages.

The e2e-Business Paks are priced at $35,000 for the ERP integration, $37,980 for the InternetForms Pak and $47,500 for the EDI Pak. EMedia itself costs $212,800 for a 100-concurrent-user server/100-production-client configuration.

The e2e-Business Paks give useful new capabilities to eMedia, and give Optika a promising e-commerce future.

 




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