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September 1998

Performance Breakthroughs Bring Excitement to Tape

Expanding storage creates problems for managers who must back up the systems under their care. Tape drive manufacturers are responding with new standards and enhancements like Super DLT and memory in cartridge.

IBM, HP and Seagate are working on a new tape standard called Linear Tape Open (LTO). Quantum is working on their next-generation technology, SuperDLT. Quarter-inch-tape makers like Imation and Tandberg are staying ahead of Moore's Law by doubling tape storage capacity every year. Sony's AIT format, with its unique "Memory in Cartridge" technology, is moving tape from backup into mainstream storage.

It all adds up to an exciting year in the normally sedate world of tape storage. End users can harness these advances to tackle their ever-larger storage challenges.

One of the most fundamental jobs of an information systems manager is preparing and maintaining a backup schedule for all the computer systems under his or her care. On the surface, tape backup is a simple process. Copy everything on a system to tape. In today's document management and imaging systems, however, backup is becoming increasingly complex.

One of the factors complicating the backup process is the low cost of hard drive storage. Inexpensive hard disks encourage information system managers to buy increasingly larger RAID systems. The challenge in backing these larger systems up on tape is not capacity. The real challenge is speed. Larger RAID systems (100 gigabytes and up) simply take too long to back up on tape. The speed of a drive will determine whether a system backup will be done by the time your coworkers come in the next morning.

One solution for the speed problem is found in tape array technology. Just as RAID can be used to speed up hard drive access, redundant arrays of independent tapes (RAIT) can be used to accelerate tape backups. RAIT also better matches tape performance to the disk arrays being backed up. Tape arrays give you the option of making a parity tape or tape mirroring for extra reliability.

Users have a lot of options in configuring a RAIT system. It can be single-channel SCSI or multichannel. All RAID levels are available on RAIT systems as well. However, since tape systems are primarily designed for maximum throughput for fast backups, RAIT systems generally don't have to have high transaction rates. Therefore, RAID Level 3 is the best choice for tape arrays.

A number of companies offer tape array controllers and equipment. Ultera Systems (Laguna Hills, CA 714-367-8800) makes tape array controllers like the Striper2 ($4,300-$4,600), a multichannel unit that will operate two to four high-end DLT or AIT tape drives in an array.

Complete tape arrays are also available. The Superflex AIT array ($19,500-$32,000) from Artecon (Milpitas, CA 408-894-1331) comes complete with four or seven AIT tape drives in a single enclosure. Artecon also builds arrays into tape libraries. The P1000 Library Array ($24,000-$63,000) combines the features of a DLT tape library with a two- or four-drive array.

Exabyte (Boulder, CO 303-442-43336) stresses matching tape drive performance to disc performance. If you buy a tape system that's too fast for your disc storage, you're spending money on performance you'll never use. You also lose tape capacity as the fast tape drive stops when it runs out of data and then has to reposition the tape to restart recording.

If you have a fast RAID system to back up, a fast tape drive or tape array is appropriate. If you have a large number of single hard drives to back up, it may be more appropriate to use a number of less expensive low-end tape drives.

You should also consider tape drive reliability. "In general, helical scan drives have more reliability problems simply because they have more complex mechanisms," says Myron Coppock, President of DAT Technologies (Santa Ana, CA 949-833-2092), a company that specializes in repairing tape and optical drives. "That holds true for all helical scan drives, including DDS, Exabyte's Mammoth and AIT."

Despite higher repair rates on helical equipment, Coppock himself recommends AIT drives, a helical format, citing advanced features such as memory in cartridge (MIC) technology.

As for which tapes to use, Coppock has no opinion on the superiority of one tape manufacturer over another. "We've found the tapes recommended by the drive manufacturers work the best."

Introduced about a year and a half ago, Sony's (San Jose, CA 408-955-4165) AIT is a relative newcomer to the tape market. It incorporates advanced features such as upgradeable firmware and Memory in Cartridge (MIC).

Upgradeable firmware lets Sony make improvements on drives already in the field. At this writing, Sony was days away from an August introduction of a longer AIT tape storing 35 gigabytes -- 40 percent more capacity than the previous standard of 25 gigabytes. To support the new tape, all the drives need is a firmware upgrade.

Sony's MIC technology embeds a Flash RAM chip in the tape cartridge. The chip stores the tape's directory, backup history, serial number and other useful information. Most importantly, the chip allows tapes to be partitioned into two or more volumes. If one volume on a tape goes bad, the other volumes may still be readable. This capability will be especially valuable as tape capacities climb above the 100 gigabyte point, as several are expected to next year.

Another advantage of MIC is that tapes mount faster. A computer can quickly download the tape's entire directory structure without having to first rewind the tape or go to an online database of tape contents. This saves wear and tear on the tapes and on the tape drive mechanism. To take full advantage of MIC, tape management software has to be enhanced to support the extra features. Although Sony couldn't specify which software developers are working on MIC support, they claim improved support is forthcoming.

MIC is so compelling, manufacturers of other tape technologies are planning to add it to their products. Britt Terry, product manager at Spectralogic (Boulder, CO 303-449-6400), makers of 8mm, AIT and Travan libraries, reports that nearly all competing tape technologies -- from Exabyte and Quantum, to the IBM, HP and Seagate's planned Linear Tape Open -- are expected to incorporate it.

"When the [drive manufacturers] all incorporate MIC, you can be sure the [tape management] software developers will support MIC in their products."

AIT stands alone as the capacity champ among tape drives, according to John Woelbern, Sony's marketing manager for tape products. "AIT is designed to combine large capacity with fast access to data," Woelbern says.

While DLT is the throughput champ at 5 Mbyte per second, AIT matches it in capacity (at 35 gigabytes) and surpasses it in access times, due to its two-reel design and MIC technology.

Throughput is defined simply as the speed at which data is put on tape. The faster the tape is threaded through the drive and the more tightly data is packed on the tape, the higher the throughput. Access time is an expression of how long it takes to reach a particular file on a tape. Access time for hard disc drives is measured in milliseconds. Access time for tape is several orders of magnitude longer and is measured in seconds or even minutes. Tape drives like Mammoth and MLR have access times of about a minute. AIT cuts that access time by about half.

Tape library manufacturers are enthusiastic about MIC's fast access speeds. "MIC allows our tape libraries to be used in place of optical drives in COLD systems," says Bob Covey, vice president of marketing and OEM sales at Qualstar (Los Angeles, CA 818-592-0061). "While tape will never be as fast as disc, AIT with MIC support is fast enough for many applications, and it will let tape be used for more than just back-up."

Covey says "computer output to storage" will give end users greater flexibility and lower costs in selecting storage.

AIT is catching on with tape drive manufacturers too. Seagate (Costa Mesa, CA 405-936-1210) makes an AIT drive named the Sidewinder 50 ($3,000). Named after the compressed capacity of 50 gigabytes, the Sidewinder 50 uses MIC technology to create up to 256 partitions on a single tape. Seagate sells the drive to tape library manufacturers and it also makes its own AIT autoloader, the Sidewinder 200 ($6,100), which holds up to four tape cartridges

Also known as DAT, DDS has grown into one of the most popular tape storage solutions for desktop computers, workstations and small servers. Recent data indicates more than 1.6 million DDS drives will be sold this year. The popularity stems from the fact that several major manufacturers, including Sony, Hewlett-Packard and Aiwa, have committed to supporting the DDS standard for the long term.

Although DDS was introduced more than ten years ago (based on the design of the digital audio tape), it is only in the last four or five years that manufacturers have dramatically increased the format's capacity and speed. Doug Stringer, Sony's DDS marketing manager, says it was increased capacity and reduced cost of hard drives that spurred DDS development.

"We try to give the tape drives at least 25% more capacity than the hard drives commonly found in computers," Stringer explains. "With the capacity of low-cost hard drives approaching nine gigabytes, it makes sense that DDS-3 [the current standard] has a native capacity of 12 gigabytes."

The Digital Data Storage Manufacturers Group, which includes Sony, Hewlett-Packard and AIWA among others, spells out DAT development through 2001. DDS-5 is expected to have 40 gigabyte native capacity per tape and throughput speeds of up to 6 Mbytes per second.

Hewlett-Packard (Santa Clara, CA 208-344-4809) offers both single tape drives ($1,400-$1,550) and six-tape autoloaders ($3,800 - $4,200) in their Surestore DAT24 product line. The availability of autoloaders has made DDS tape popular for backing up small- and medium-sized (20-100 gigabytes) servers and networks. Hewlett-Packard says total DDS sales will exceed 37 million drives in 1998.

DLTtape, a proprietary format from Quantum (Shrewsbury, MA 508-770-3111), is currently the speed and storage capacity champ in the tape market. It is also the most popular technology for backing up large systems in excess of 100 GB. A single DLT-7000 ($6,000) tape drive is fast enough to back up a 100 gigabyte RAID system in five or six hours. No other tape system is capable of backing up so much storage in the span of a single night. For extra speed, DLT drives can be combined in a RAIT system for faster throughput.

According to Mary Schoenmaker, Quantum's director of marketing, the strategy for selling DLT is to attract users to a less-expensive introductory drive like the 20 GB DLT-4000 ($2,500). As user needs grow, they can upgrade to the larger and faster DLT-7000. DLT's backward compatibility and ability to scale to very large systems makes it an easy sell to fast-growing companies.

DLT libraries are offered by ADIC (Redmond, WA 425-881-8004), which also makes 4mm, 8mm and AIT libraries. ADIC's $53,000 Scaler 1000 DLT library holds up to 788 tape cartridges and up to 48 drives to scale to more than 55 terabytes.

SuperDLT is expected to debut in about 18 months with capacities in the 100 gigabyte range and transfer speeds of about 10 megabytes per second. Quantum is cautious about predicting the future for DLTtape, but one thing is certain: DLT is the leader in capacity and throughput. Shoenmaker also assures that SuperDLT, the next generation of DLT technology, will be backward read compatible with existing DLT.

Multichannel Linear Recording (MLR) is a quarter inch cartridge (QIC) technology developed and maintained by Tandberg Data (Simi Valley, CA 805-579-1000). While most QIC formats are decidedly low end, MLR is a high-end tape storage technology. Native tape capacity is currently 25 gigabytes. Tandberg boldly contends that it will double MLR's capacity and throughput every year for at least the next three years.

MLR is also the only linear tape technology directly competitive with helical scan tape technologies like AIT and 8mm/Mammoth. According to Zophar Sante, Tandberg's product marketing manager, linear tape has many advantages over helical scan tapes.

"Linear tapes have fewer moving parts because the head is fixed," Sante explains, adding that this translates into better reliability. While MLR drive heads remain stationary, the head adjusts in terms of the angle against the tape, the angle versus the direction of tape (azimuth) and the track position. These adjustments are controlled by servo tracks that are recorded on the tapes along with the data.

"This gives us terrific read reliability and eliminates alignment differences between drives," Sante says.

Asked how Tandberg expects to double tape capacity every year, Sante replies, "all we have to do is make heads with finer tracks. The amount of data we can store is directly proportional to the number of tracks we can get on the tape. Linear tape architecture also makes it very easy to maintain backward compatibility."

In addition to internal and external versions of the MLR-1 ($1,950-$2,150) and MLR-3 ($2,750-$2,950) drives, Tandberg sells MLR libraries with capacities ranging from 160 gigabytes to 1 terabyte at prices from $14,000 to $36,000.

Recently, Tandberg entered into a cross-licensing agreement with Overland Data (San Diego, CA 619-571-5555). The deal will allow Overland to manufacturing MLR tape drives while Tandberg will incorporate Overland's VR2 recording technology, which will increase capacity and throughput, into MLR-5 (2Q 1999) as well as future versions of MLR.

One of the oldest and most established tape technologies is quarter inch cartridge (QIC) or quarter inch tape. The most current QIC technology is Imation's (Oakdale, MN 612-704-4000) Travan. The latest version is Travan NS20 (NS for network series). The NS drives have SCSI connectors instead of the IDE and floppy disc interfaces common on earlier QIC drives. They can also read and write simultaneously so the drives can verify a tape as it's being written -- a real time saver.

Interestingly, Imation designs and sells the tapes while the drives are made by a number of companies under license. Travan drives include Tecmar's (Longmont, CO 303-682-3700) NS20 ($650) and Aiwa's (Irvine, CA 949-862-0200) TD-2001 ($550).

Until recently, one of the weaknesses for Travan tapes has been a lack of autoloaders and libraries for unattended tape backup. Autoloaders are essential tape drive peripherals where scalability is needed. DDS drives, Travan's principal competitor, have long been available in autoloaders, letting you expand storage capacity along with your servers.

Spectralogic recently brought out its Treefrog Travan tape library, giving the Travan format a scalable storage solution. The Treefrog houses one or two drives and 15 or 30 tapes ($3,000-$8,000). A 30 tape NS20 library offers as much as 300 gigabytes uncompressed tape storage.@IMBB:The 8 millimeter tape sold by Exabyte was one of the original tape backup solutions available for workstations and servers. According to Steve Georgis, Exabyte's director of technology, Exabyte has reinvented the format with their new Mammoth tape technology.

"We're at the beginning of the product cycle," says Georgis. "Mammoth will let us rapidly move forward with massive capacity and throughput increases."

Indeed, the next generation of Mammoth, due by Q3 1999, is expected to triple native storage capacity from 20 gigabytes to 60 gigabytes and quadruple throughput from 3 Mbytes per second to 12 Mbytes per second.

"Mammoth-3 will come out in 2 1/2 years with an expected capacity of 200 gigabytes and Mammoth-4 a year and a half after that at 300 gigabytes," Georgis says. "Throughput will be up to 30 megabytes per second and the tape drives will have ultra wide SCSI interfaces to support that speed."

Exabyte also offers advances in hardware compression of special interest to managers of imaging systems. Image files tend to be compressed before they go through the backup process. In some cases, compressed image files grow larger when put through additional compression processes.

"The [Mammoth] compression engine can tell if the compression process is reducing or expanding file sizes," Georgis explains. "If the compression process expands the size of the file, the engine can turn itself off on a file-by-file basis to keep from wasting space."

Most tape technologies available now are at the mid-point of their development. Capacity and speed are increasing rapidly. They will eventually run out of steam.

What's next? Hewlett-Packard, Seagate and IBM are preparing a new tape technology expected to debut late next year called Linear Tape Open (see sidebar, page 48). Stay tuned for news about this high-capacity format.


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