June 1998 Issue

Workflow Solutions: From Department to Enterprise
Workflow brings order and consistency to your business processes while improving quality and customer service. We sample some of the latest products, from workgroup solutions to specialized applications and customization toolkits.

Digital Video Disk Technology: Demystifying DVD Rewritable
DVD-Rewritable drives have arrived, but the buyer should beware. There are no standards as yet, and one spec definitely does not fit all.

GO BACK TO SCHOOL
Technologies are changing and new products and vendors are emerging all the time. How do you stay in touch? Here's the latest on popular courses, seminars, conferences and other educational resources.

FIRST LOOKS
ViewSonic Puts 19" Viewing on a Die

GET THE WORKFLOW MESSAGE VIA EMAIL
Subject: Workflow applications delivered through ordinary email systems
cc: Basic users interested in saving money on infrastructure and training.

AIIM HIGHLIGHTS
We Pick The Best of Show

PUT IMAGING POWER ON THE COPIER DOWN THE HALL
You're imaging in one or more departments, but there's still too much paper floating around. When you've looked into general office scanning before, it hasn't been practical. Today's multifunction machines will make you take a second look.

CHOOSE YOUR WEAPON: CD-R OR CD-RW
You've chosen CDs as your storage solution. But your job isn't over yet. Do you want CD-R or CD-RW? What kind of interface and software do you need? We help you through the maze of choices.

CONNECT TO RAID
Want more speed from your online storage? Fibre and SCSI interface alternatives can boost RAID performance.

BLEND SOLUTIONS FOR BETTER SERVICE
What an ideal healthcare customer service system can do.

HEALTHCARE FINDS A CURE IN DOCUMENT TECHNOLOGY
Imaging and workflow nets an $11.4 million savings at a midwest hospital. Forms processing supports a six-fold increase in productivity at a drug testing firm. Backfile conversion puts 10 million patient records online at a Southern hospital. These three case studies show why healthcare firms turn to document solutions.

INTELLIGENT CD JUKE MANAGEMENT
The job of a jukebox management system is deceptively simple: Make the jukebox appear to an operating system as an ordinary disk drive.