When Worlds Collide, Content Joins Data
The systems that manage content and data are on a collision course. New synergies will change the course of content.
November 2004

Reuse Means More Than Multichannel Publishing
The payoff for content objects reuse often comes from internal applications such as call center support.
November 2004

Oracle ECM: 'SharePoint on Steroids'
Content Management
November 2004

CM Pros Aim at Multichannel Publishing
Content Management
November 2004

Check 21 Clears A Path to Fast Cash, Lower Costs
Content Management
November 2004

Washington Archive Stores E-Records
Content Management
November 2004

PennyWise
Building Human Factors into Records Software; Agreeing on a Corporate Taxonomy
November 2004

Schwab Pumps Up its DAM
Digital Asset Management
November 2004

Content At Risk
If you think your confidential content is totally secure, think again. Valuable data stored on laptops can be lost or stolen, and misdirected and forwarded e-mails can put trade secrets in the wrong hands. Rights management systems encrypt files and control access, printing and e-mailing -- even beyond the firewall.
October 2004

A Matter of Trust
To make better rights management choices, you have to understand the risks. Seven steps help you plan architectures and spot important features.
October 2004

Vegas Publisher Bets on XML for Print, Web Content Reuse
Content Management
October 2004

The National Archives Tries to Preserve Electronic Records
Content Management
October 2004

A Better Strategy Starts With An Audit
A thorough content and usage audit can help create product manuals and training and marketing materials from reusable content.
September 2004

PennyWise
Getting Doctors to Give Up Paper Charts; How to Treat Text Messages as Records
September 2004

ECM Vendors Swallow Tiny DAM Firms
Why is it that enterprise content management vendors including Documentum, Interwoven, Stellent and Open Text have all snapped up DAM vendors?
September 2004

Transformation: J&W Seligman Uncorks the Web Bottleneck
This $22 billion provider of investment products was handling Web content management manually.
September 2004

Transformation at Elsevier
Building a faster, more flexible way to manage, search, aggregate and reuse content.
August 2004

Is Word Ready for XML Primetime?
With the release of Office 2003 last year, much was made of the XML capabilities built into Word, the ubiquitous word processing tool from Microsoft.
August 2004

Better Navigation Wins Customer Respect
Who's treating their online customers right?
August 2004

e-Government Sites Get Makeovers
Americans are reasonably happy with e-government Web sites, according to the American Customer Satisfaction Index.
August 2004

PennyWise
A Tale of two BPMs; When ECM includes e-mail archives
August 2004

Where to Start With Records
The records management requirements of Sarbanes-Oxley and ISO standards seem quite overwhelming. Where do you start?
September 2003

Take Control of Confidential Content
How do you keep sensitive information out of the wrong hands? How do you control the use of content among authorized users? Digital rights management software offers answers.
September 2003

Putting it Together: Taxonomy, Classification & Search
Taxonomy, classification and search are increasingly coming together, and with good reason: they need one another.
September 2003

The Real (Legal) Deal
What do the Antiques Roadshow and the U.S. judicial system have in common?
September 2003

A Hosted Service Offers Unexpected Sophistication
CrownPeak Technologies' Advantage CMS
August 2003

Adding Records To the ECM Mix
The combined electronic records management requirements of Sarbanes-Oxley, SEC Rule 17, HIPAA and federal rules on litigation discovery may look like an impossible mountain to climb. But instead of worrying, IT people often point to a particular software component addressing one piece of the problem — a document management system, an email archive or a corporate file plan and records retention schedule. What's really needed is a more holistic, integrated approach.
July 2003

Take One for Web Services
Will fast, flexible Web services integration steal the scene? Doculabs examines the emerging role of Web services in content integration.
June 2003

Records Management FAQs
You know it's time to buy a records management system, but where do you start? What should such a system cost? How important is certification? Our resident records management expert provides a tutorial with an eye toward the latest regulations.
June 2003

Your CEO Wants to Know ... Will Your Records Strategy Pass the Test?
Stiffer penalties have focused Corporate America's attention on records management. The good news is that the strategies and technologies required are familiar and proven.
May 2003

New Applications for Output & Report Management Software
It's a proven technology supporting fast information retrieval and delivery; now output and report management software is driving new applications, including data mining and data transformation.
May 2003

Best of AIIM 2003
Despite challenging weather, challenging economic conditions and the war in Iraq, the AIIM 2003 Conference & Exposition, April 7-9 in New York, held its own in drawing exhibitors, new products and a sizeable crowd.
May 2003

To Collaborate or Control?
Control-oriented content management promises security, whereas collaboration software promises productivity.
May 2003

Put Smarts in the Content
The phrase 'intelligent document' may seem like merely another vendor-invented buzzword. On the other hand, it may make sense to make your document metadata more meaningful.
May 2003

AIIM Product Preview
What's in store at the AIIM Exhibition and Conference, April 7-9 in New York? Here's a sampling of more than 40 content, document and imaging products that will be featured at the show.
April 2003

Clinical Trials: Another Case for XML Standards
Among the real-world uses of extensible markup language (XML) is the clinical drug trial. A new standard for XML-based data interchange promises to ease the flow of data among doctors, labs, clinics, patients and drug companies. Eli Lilly is one of the pharmaceutical giants leading the standards initiative.
April 2003

Manage Content Virtually
When a company stores data in a variety of environments and repositories, it can be a real challenge for users to zero in on the content they are interested in.
April 2003

XML Puts Content In Play
Merrill Lynch, Aliant Telecommunications and the U.S. Navy are among the innovators moving extensible markup language from concept to reality.
March 2003

Low-Cost Alternatives for Web Content Management
How to manage your site or intranet without breaking the bank.
March 2003

AIIM Embraces a Broader Venue
What to expect at this year's AIIM Exhibition and Conference, April 7-9 in New York City.
March 2003

A Guide to XML Authoring Tools
Adobe FrameMaker, Arbortext Epic, Corel XMetal, Ektron eWebEditPro+XML and Hypervision WorX
March 2003

Sarbanes-Oxley: Something for Everyone
The Sarbanes-Oxley Act, which became law at the end of July, makes it a crime to impair or destroy any record that might be needed for official proceedings such as federal investigations or bankruptcy filings. To ensure compliance, companies will need to develop clear policies, proper records management systems, adequate audit trails and thorough employee training programs.
February 2003

Tech Trends (and Trendsetters) of the Times
Six trends that emerged in 2002 are already shaping 2003: the rise of business process management, the growth of enterprise content management, the extension of portals beyond intranets, the increased sophistication of search technology, the widespread adoption of collaboration technology and the early deployment of Web services. Transform examines how readers can benefit by sharing user case studies on trendsetters who have helped set these trends in motion.
January 2003

Enterprise Content Management Revisited
Enterprise content management, including document imaging, document management, report management and Web content management, is now closer to reality, but do people really need it? Silver takes a contrarian look at how ECM came to be and why some component technologies are making a comeback.
January 2003

The Java Content API
JSR 170 is a standardized Java API that acts as an interface between content repositories and application servers, portals and other software. Developers will now be able to create Java applications that are repository agnostic.
January 2003

Products of the Year 2002
The theme of return, or payback, was a strong one for new technology implementation in 2002, and priorities aren't likely to change any time soon. In light of economic conditions in 2002, we took into account the need for return on investment as we made our Product of the Year selections. After reviewing the many new and revised products addressing content and collaboration, we chose a mix of leaders demonstrating either bold innovation or industry-leading value. The result is a list of 32 Product of the Year Finalists offering innovation, great value or both to the user community. Intensive research helped us differentiate clear Winners and Value Leaders from among these finalists.
January 2003

XML's One-Two Punch
Is XML over-hyped? The answer may be yes. However, don't overlook two crucial benefits to XML: It enables you to preserve existing systems while bringing business processes to the Web, and it lets you seamlessly plug your data into internal and external systems.
December 2002

XML Takes on a Documentation Nightmare
European pharmaceutical companies have been struggling with a long, drawn-out process that requires hundreds of separate documents to get the go-ahead before just one drug can reach the market. A new initiative spearheaded by GlaxoSmithKline and supported by industry and regulators may replace the paper with streams of XML data.
December 2002

Content at Your Fingertips: Better Ways to Classify & Tag
From manual to automated approaches and from content creation to content searching, metatagging helps businesses combat infoglut.
October 2002

Assessing the Costs of Records Management
Gartner identifies records management as an enterprise application -- an equal among such strategic technologies as customer relationship management or enterprise resource planning.
October 2002

Content Accessibility 101
Making computer systems and content accessible to disabled users is an emerging challenge. One reason is that the federal government and an increasing number of state and local governments are passing laws demanding such accessibility.
October 2002

Find The Experts
How can organizations avoid making the same mistakes, solving the same problems and missing the same opportunities over and over again? By finding internal experts and leveraging their knowledge and experience. Search tools may help, but expertise management systems do a more comprehensive, yet selective job of finding the experts. These systems create and share expert profiles, and users can submit specific questions and get them answered by the pros.
September 2002

Mind Mapping Goes Enterprisewide
Mind mapping is a technique in which you graphically sketch out thought processes on the theory that it is easier to understand relationships when they're presented visually. Most software to date has been designed for the desktop, but vendors are now bringing the power of mind mapping to the enterprise. These systems let users collaborate in developing maps that can then be used to link to content and plan projects.
September 2002

Choose the Right Tools for Content Editing
Templates, word processing integrations and sophisticated XML editors are all suitable for content contribution and editing, but which interfaces are right for your organization?
August 2002

Document & Content Services Directory 2002
Whether it's data entry, content tagging or HTML coding, many the document or content task is labor intensive. And where there is labor, there is cost. Offshore service bureaus promise labor savings of up to 60 percent, so it's no surprise that they're thriving. To this year's Document and Content Services Directory, we add perspectives on the advantages and potential pitfalls of going offshore.
August 2002

Documents Are 'In' Again
Amid the buzz about enterprise content management (ECM), new energy has appeared in the software segment once known as document management. Recent announcements by Interwoven and IBM/Lotus, both leading ECM suppliers, provide an opportunity for reflection on the state of plain old document management.
July 2002

Content Security Is a Matter of Access
Your content management system may be a lot less secure than you think. Systems that use hierarchical (or nested) security may open up unintended access to confidential content.
July 2002

Supercharge Your Site With Syndicated Content
Financial services, insurers, banks and even government agencies are adding value to site visitors with third-party content.
June 2002

The Dos & Don'ts of Globalization
Creating local sites for important markets can be a business boon or a cost boondoggle. Companies such as Aon, JD Edwards and Korean Air have learned from experience.
June 2002

Who Will Be Your XML Expert?
If you've been looking at content management systems or enterprise application integration, you know there's a great deal of technical work to be done involving XML. Vendors, consultants and employees are all good candidates, but a few core skills are in top demand for the enterprise XML experts of tomorrow.
June 2002